Refund and Returns Policy
At Mehla Enterprises, we want our customers to have a positive shopping experience. This Refund and Returns Policy explains our general approach to returns, refunds, and related requests for purchases made through our website.
1. Returns
Customers may request a return for an eligible product by contacting us with their order details and the reason for the return.
Returned products should be in their original condition and include any original packaging, accessories, or other items that were provided with the order. Return eligibility may depend on the condition and nature of the product.
2. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.
When contacting us, provide your order information and a description of the issue. We may request additional information or photographs to help us review the matter and determine an appropriate resolution.
3. Refunds
Once a return or refund request has been reviewed and approved, the applicable refund will be processed using the appropriate payment method.
The timing for a refund to appear may vary depending on the payment provider or financial institution involved.
4. Non-Returnable Items
Certain products may not be eligible for return due to their nature, condition, or other applicable circumstances. Any applicable return restrictions will be communicated where necessary.
Products that have been used, damaged after delivery, or returned without the required components may not qualify for a refund or return.
5. How to Request a Return
To request a return or refund, please contact us with:
- Your name and contact information
- Order details
- The reason for the return or refund request
- Relevant photographs or other information, if applicable
Our team will review your request and provide further instructions where applicable.
6. Contact Us
If you have questions about returns, refunds, or this policy, please contact us:
Mehla Enterprises
2328 S Claremont Avenue
Fresno, CA 93727
United States
Phone: +1 (559) 273-1364
Email: info@mehlaenterprises.com